WE ARE OPEN: Learn how our processes have changed for your health and safety. Learn More

WE ARE OPEN: Learn how our processes have changed for your health and safety. Learn More

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Roadside Assistance


As part of the NISSAN Satisfaction Advantage, you won’t have to worry about where you can obtain assistance when mishaps requiring Emergency Road Service, Accident Assistance, or Mechanical Breakdown Towing occur. Anywhere across Canada or the Continental U.S.A. 24 hours a day, 365 days a year, our NISSAN Roadside Assistance Representatives will be there to ensure you receive prompt, efficient and courteous service.

Call 1-800-267-5936 for assistance!

EMERGENCY ROADSIDE
Mechanical Breakdown Towing
Accident Help Line
Accident Towing
Winching

EMERGENCY SERVICE
Battery Boost
Fuel Delivery
Tire Change
Lockout Service

TRAVEL
Trip Interruption Service
Hazardous Weather Service
Stolen Vehicle Service
Vandalism Service
Destruction by Fire Service

HOW TO CLAIM NISSAN ROADSIDE ASSISTANCE

Should you require reimbursement for any NISSAN Roadside Services, simply follow the steps outlined below.

Note: Expenses related to services claimed for: Traffic Accident – more than 100 km from home, Trip Interruption, Hazardous Weather, Stolen Vehicle, Vandalism, Destruction by Fire or Mechanical Breakdown Services must be incurred within 72 hours of the incident to qualify.

1) Contact Nissan Roadside Assistance Service within 72 hours of the incident and advise the NISSAN Roadside Assistance Service Representative of the charges you wish to claim. The Representative will provide you with a pre-authorization number.

2) Forward your original receipts for reimbursement along with the pre-authorization number, the original repair bill and a description of the cause and location of the breakdown or the accident (a police report must also be included in the case of theft, fire or vandalism and if applicable, accident) to:

Nissan Roadside Assistance Services
Attn: Claims Department
248 Pall Mall St.
P.O. Box 5845
London ON
N6A 4T4

If you would like to know more please call our after-sale service line at (204) 817-6976, our friendly staff are ready to help you with all of your vehicle needs!